Company overview

Businesses across sectors like retail, hospitality, travel, and food and beverage are increasingly seeking integrated solutions that do more than just process payments—they want tools that enhance customer engagement and deliver valuable insights to help them operate more efficiently. As expectations shift toward flexible, cloud-based systems with real-time analytics, many merchants are moving away from outdated legacy platforms and seeking modern partners who can offer both the technology and the know-how.

What we do

Ciao Pay is stepping into this space to meet that need—specifically targeting mid-sized and scaling businesses that want one partner to handle all their in-store, online, and mobile payments. These companies often work across multiple sales channels and face challenges in consolidating data, streamlining payment processes, and delivering consistent customer experiences. Ciao Pay fills a key gap in the market—providing tailored onboarding, vertical-specific tools, and ongoing support, without the heavy lift of building a payments infrastructure from scratch.

Who we serve

Ciao Pay will be built for retail chains, restaurant groups, boutique hotels, and digital-first merchants operating across multiple locations or channels. These businesses often need specific features—like multi-store account structures, split settlements, and enhanced security protocols which we can support through our integration and development services. Our analytics and reporting capabilities will be a key value driver, helping merchants understand cross-channel behavior, identify pain points in the payment flow, and boost conversions.

By aligning with Adyen, a globally trusted and fully compliant platform, Ciao Pay is able to offer the best of both worlds: the reach and reliability of a global provider, paired with local expertise and tailored support. This positioning—local partner to a global player—lets us scale efficiently while delivering a more personalized experience than traditional PSPs can manage on their own.